Paid but took longer than was promised

8
Out of 10

I am pleased that our claim was paid to full amount that was allowed , but it took a good bit longer due to a change over to a new system. To their credit, they did keep up by e-mails as to the fact that the claim was not forgotten but I would have liked to have seen the claim completed faster. In the future, I hope this is the case as they told me they were hiring more claims adjusters to handle the overload.

Did you find this review helpful?
Injury/illness
abcess
Claim Amount
Over $1000
Breed

English Bulldog

Age of Pet
Under a year

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