I had never had pet insurance for any of my dogs growing up (golden retrievers). After seeing a family members dog pay over $3,000 to diagnose a bloody nose, we decided to get pet insurance when we got our dog. I had done a lot of research (about 2-3 years ago) on all different pet insurance, because obviously we wanted to get the best care for our money. We went with ASPCA, and are so happy we did. Our golden was diagnosed with cancer about 5 months ago, and boy did that pet insurance come in handy when it came time to pay vet bills. We had questions a couple times about the insurance/ filling out the claim form and the staff at ASPCA were very helpful. Unfortunately the cancer treatment did not work and our dog passed away about a month ago. We contacted ASPCA to end our insurance with them, and they brought to our attention that because we had the continuing care we would be reimbursed up to an additional $1000 for medical expenses. I thought , what integrity! They could have waited for us to ask about it. We were obviously upset about the loss of our dog and probably would have forgotten to even inquire about any further reimbursement. I like that they reminded us about it. They even sent a sympathy card to us...all touches to just show they really care. When we do get another dog in the future we will definitely go with ASPCA insurance and would highly recommend them to others.