Disappointed

5
Out of 10

I have been with Embrace for almost one year and unfortunately we has the customer are the one paying for the very slow processing of claims do to "training delays". I recently have had a number of illness claims beginning back on 7/10/12 and they are taking almost 30 days to process from receipt of claim to receipt of reimbursement. This is making me rethink the renewal of my policy. At this time I would find it very hard to recommend this company and would caution a potential client.

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Injury/illness

Gastritis/vomiting

Claim Amount
$100 - $500
Breed

Cavalier King Charles Spaniel

Age of Pet
1 - 8

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