Claims take way too long to process

Out of 10

It seems Embrace has become to overwhelmed to be able to process claims in an acceptable timeframe. When I signed up for Embrace insurance for my two miniature pinschers two years ago, it took them less than two weeks to process a claim. It now takes 3 to 4 weeks to process a claim. I'm going to start shopping around for another pet insurance company that is more responsive to their customer needs.

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Eye problem

Claim Amount
$100 - $500

Miniature Pinscher

Age of Pet
1 - 8

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