I got Healthy Paws pet insurance when I adopted my retired racing Greyhound, Tucker, in July 2012. Two months later, Tucker started having trouble with his right front leg. He has since been to the vet twice, getting blood work done and x-rays. Anybody who has had these services conducted for a dog knows how expensive they are! I was pleasantly surprised to find that submitting the claims was simple, they were processed in a very timely manner with clear explanation of benefits, and we received a check for our reimbursement within 3 days of receiving the services after we met our deductible. We did not have to jump through any hoops! I wish my own health insurance was this good! The premium is also quite reasonable.