My wife and I adopted two greyhounds; one of which was recently diagnosed with a cancerous growth on his salivary gland. Following surgery and chemotherapy, we submitted a claim to Pets Best Insurance. Within days we received confirmation of receipt of the claim and a few days later, we received payment with a clear explanation of benefits. We couldn't be more satisfied with their customer service and coverage. We'll be encouraging members of our family and friends with pets to call Pets Best for a quote on coverage.