Don't Bother Waste of TIme

Out of 10

My puppy is 4 months old and just received a policy which will not cover anything with a lower urinary tract infection or diarrhea or any associated conditions with the above diagnosis! Really!! Diarrhea and UTI infections are very common in puppies. She has never been diagnosed with any disease just basic things puppies get... diarrhea and UTI infections. So for the next 6 months if anything remotely associated with diarrhea or uti infections PURINA will not pay anything! After 6 months of sending them my $$$ I can have this policy reviewed. This is a complete sham, scam and waste of my time. People think twice before sending them any $$.

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Claim Amount
Under $100

German Shepherd

Age of Pet
Under a year

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Posted: 09/30/2012

If your puppy had UTI and diarrhea before you signed on (as you seem to indicate) this would then be pre-existing. The plan, as all other plans stipulate, will not then cover same. Doesn't make it a scam- they are all very upfront about that stipulation.

Posted: 11/19/2012

If your puppy has UTIs and diarrhea, there is something wrong either with the puppy, her food, or the frequency with which she is taking out to be relieved.

Posted: 11/26/2012

Unfortunately, I think a lot of people wait to buy insurance until a problem happens, thinking they can get the problem treated and paid for by the insurance - then cancel the policy! If the plan will include this when the 6 months pass without a recurrence - that would sound fair.