Always Great and Prompt Service

Out of 10

I have had Ebrace for years for my dog, and recently have had multiple claims for illness and surgeries. Even though some of the claim outcomes were disappointing (periodontal/ tooth infections not covered as an illness apparently, and a supplement that was covered previously will no longer be covered),the claims and customer service staff were always very prompt and attentive, and always responded to my questions and provided explanations with courtesy and kindness. Overall, I am still happy with Embrace, and will continue to refer them as the best pet insurance available.

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multiple illnesses
Claim Amount
$500 - $1000

Miniature Schnauzer

Age of Pet
1 - 8

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