Very slow response time

4
Out of 10

I was very pleased with Embrace until my last 2 claims went way beyond an acceptable amount of time to review. It took over a month to hear their response and then when it was reviewed they denied my claim which I thought was not fair.

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Injury/illness
leg injury
Claim Amount
$100 - $500
Breed

American Bulldog

Age of Pet
1 - 8

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