PetPlan has exceeded our expectations and has delivered in a timely, pleasant way when we needed it the most. Our 4 year old lab was diagnosed as having been poisoned and was treated, however her symptoms lingered for several weeks and actually got worse. We were referred to a neurologist who diagnosed a possible brain tumor. The news was devastating, however, she recovered from what we still don't know. We had options and decisions to make and would not have been able to do that without having PetPlan supporting us. I wish my own medical and homeowners insurance was as good as this insurance. Do your pet a favor and get a policy with PetPlan.