Amazing Customer Service!

10
Out of 10

Shortly after rescuing Barry I did research on pet insurance. I found Healthy Paws to have the most flexible, comprehensive plan for the cost. (Even less expensive than the plan available through my employment with a discount!) Unfortunately we had to use the insurance when Barry received a bite wound from another dog. I submitted his paperwork, immediately recieve an email telling what additional paperwork was needed. The same day I submitted the additional paperwork (just a copy of his medical records) I received an email that my claim was processed and details of what the reimbursement would be. The amount was what I expected - yay no surprises! and the check arrived within a week.And to top off the already great experience I received a 'personalized' email inquiring as to Barry's recovery!
I can't say enough in this day of lack of customer service about a complany that goes above and beyond!
Thank you Healthy Paws for caring (almost :) as much about my baby boy as I do!

Did you find this review helpful?
Injury/illness
Bite
Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
Under a year

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