Out of 10

I used to tell all my patients to get trupanion ins for there pets, after my golden retriever had trouble getting up stairs I took her in for exam and xrays turns out she has hip dysplasia. I submitted bill and it is over 30 days and keep being told in review.My golden got very sick within 2days and they have only paid 2 claims as of yet.They say never received claim.So they lost claim and don't want to pay on claim for diagnosis of hip dysplasia I feel they are stalling and will come up with an excuse to not pay because they think I new about it because I was giving her pain meds said no record of being prescribed but her oncologist told me okay to give. All in all very frustrated with trupanion .

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Hip dyspasia
Claim Amount
$100 - $500

Golden Retriever

Age of Pet
Over 8 years

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