Healthy Paws is AWESOME!

10
Out of 10

My oldest (but not that old - 10 years) Border Collie was stricken with a very rare intestinal lymphoma in October 2011 and died on November 3, 2011. In the short span of three weeks, her medical expenses totaled over $14,000. After that horrific experience and then losing her to a painful death, I decided that my other dogs all needed insurance. I checked into every company I could find and selected Healthy Paws based on their reviews, mission to save dogs, and their very competitive price and coverage options.
I never anticipated having to actually use the insurance so soon! Barely more than a month after insuring my pups, one was bitten by a rattlesnake while we were out for a noontime walk on the golf course. It turns out that treatment of a rattlesnake bite is very expensive - the bill ended up being in the neighborhood of $2250. I was SO glad that I made the decision to insure my dogs. Because this was the first claim, I had to get the vet's office to submit all of my dog's medical records for review. That delayed payment of the claim only slightly. I received a check for 90% of the expenses minus the $250 deductible before my credit card bill for his treatment even arrived.

These guys were great. Claim submission was easy, I was able to get someone on the phone when I had questions and they even emailed me to check in and see how Moose was doing in his recovery. I could not be happier and I have told several pet parents at my vet clinic about Healthy Pa

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Injury/illness
Rattlesnake bite and associated limb trauma
Claim Amount
Over $1000
Breed

Border Collie

Age of Pet
1 - 8

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Posted: 08/01/2012
By: Shandi

Tootie,
Glad your vet hospital was so well prepared to handle a rattlesnake bite! We do our best to make the claims process easy. Our clients have their pets to worry about when they are sick - they don't need to worry about their pet insurance company! Give Moose a big hug from us and we hope he stays away from Mr. Snake!

Take Care,

Shandi
Customer Care
Healthy Paws Pet Insurance & Foundation