Genyvieve (only 2.5 years old) suddenly started vomiting. At first, I didn't know why. I took her to the Vet and we we narrowed it down to an allergy to wheat. I received meds, but the next day she was still vomiting. I took her back to the Vet and her liver values were off the chart! She was also running a constant fever of 103- 104.5+. After the blood tests, ultrasounds, X-rays, antibiotics, chilled IVs, 24-hour care, the Vet suspects that she must have accidently eaten something she wasn't supposed to. Anyway, after a 5 day and night stay at the Hospital, she was eating again and her temp was down to near normal. Genyvieve has always had her regular Vet visits and shots. After a near $4900.00 total bill, I was a bit nervous about reimbursement! This was my first claim experience with Pet Plan. All along the way I turned in my claims to Pet Plan. All along the way I received email that my claims had been received. I received phone calls that my claims where going to be paid and that the checks were in the mail. Whew! Genyvieve is doing great now! She has a couple more follow-up visits to check her values. But all I can say is: Thank you! so much Pet Plan!