As a former insurance professional, I understand the value of having coverage on my pets and Embrace has done an excellent job of providing me with peace of mind. I have been a customer of for three years and have had nothing but positive experiences with this carrier from underwriting to claims handling and follow-through. Embrace offers an easy-to-understand policy and an even easier claims process; the company does an excellent job of communicating the status of reported claims and shows genuine concern for your pet. I had the unfortunate experience of losing a pet at a young age to cancer, and Embrace showed amazing support for my loss, including making a donation in Shyla's name. Embrace offers an excellent product and excellent customer service. I would have no problem recommending this company's product to anyone.