Healthy Paws is fabulous!

10
Out of 10

I had scheduled a dental cleaning for my 7 year old yellow lab, Chamois. When they did the blood work prior to anesthesia, a serious kidney issue was found. Chamois went through two days of IV fluids, many tests and was put on meds and a prescription diet once the issue was pinpointed. She was, and still is, a mystery case for our vet and the clinic as she presented no symptoms of an illness and still exhibits nothing that a doctor would normally use to identify an illness.
I printed out several personalized claim forms and had the clinic keep them in our file. As an appointment was completed they would fax the form to Healthy Paws and the claim was quickly processed. We had one appointment at 9:00 on a Thursday, the claim was processed by 2:00 that afternoon, and my check was in the mail on Monday. That's awesome!

Everything I hoped would be covered was, payment was fast and the customer service couldn't be better. I'd researched several companies and decided on Healthy Paws because it's the only one I found with no caps or limitations on coverage. I'm so glad I chose them! They even follow up with concerns and hugs for Chamois, which is a personal touch that is much appreciated.

Did you find this review helpful?
Injury/illness

Renal (kidney)

Claim Amount
Over $1000
Breed

Labrador Retriever

Age of Pet
1 - 8

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Posted: 08/02/2012
By: Celeste

Bobbi,
We're glad your vet was so thorough and Chamois' kidney issue is being treated. Having continuous, seamless coverage for the life of your pet, without the concern over any type of annual or per incident caps is just another way we make our policy easy to understand. Thanks for the kind words and give Chamois a great big hug for us!

Celeste
Customer Care
Healthy Paws Pet Insurance & Foundation