This company does NOT help the owner or pet in any kind of way! They are just after your money after your first visit and initial vaccines its downhill from there, it's impossible for your pet to be seen on emergency and you have to wait almost 2 weeks to get in. This has been the WORST experience I've ever had...and after canceling my plan they continued to automatically withdraw $ for 2 months and I spent hours trying to get it back! STAY AWAY! I CAN'T BELIEVE THIS COMPANY STILL HAS CLIENTS!!