I sure wish my insurance companies were as good.
The first claim I had an email from healthy paws waiting for me when I got home. Next my 2 year old male cat somehow broke his hip. When surgery was done a second break was found. So
I had a substantial bill. I submitted this bill and another and I received payment on both within the week. With the company helping homeless pets, the emails the company sends for pets birthdays and inquiring how the patient is, and friendly people on the phone I couldn't have picked a better company and I highly recommend them.