Pays for Noting

Out of 10

I submitted a claim because my 1.5 yo dog was gaining weight, they took forever to process and then deny the claim because they claim it existed prior to coverage. What geniuses, she was a growing puppy and thats why she was gaining weight! Thats normal!

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Claim Amount
$100 - $500

Mixed Breed

Age of Pet
1 - 8

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Posted: 08/31/2012

Hi Stephanie, it isn’t clear by your review what your dog’s diagnosis was, and there isn’t enough info here to contact you directly. We’d love to help, though, so please contact our Customer Care team at 877-738-7237 and we’ll be happy to go over your plan details and answer any questions you might have.