Satisfied with my experience

8
Out of 10

I've had VPI pet insurance for four years now, with my 5 year old dog. I've submitted 2 claims, one which paid 80% of the bill after the $50 deductible, but the other only paid about 30% of the bill after the deductible. The PROS: fast service on claims. Really helpful customer service people. The CON: like other reviews above, the "reasonable" service fees are not normally what I've paid at my vet, which means you get reimbursed less than you've paid for your services. Overall, I think it's a good value for your money. And as far as the customer service goes, I won't be changing any time soon.

Did you find this review helpful?
Injury/illness

Bladder

Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
1 - 8

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