When my wife and I picked out our new puppy, we knew he came with a ton of responsibility. Having had experience with high veterinary costs with our previous pooch, we decided immediately to find just the right Pet Insurance provider for Glory. After a lengthy search, and speaking to friends who have been down the road before us, we opted to take out a PetPlan policy. Being a puppy we never thought we would need to file a claim so early in his life.
As a person who works in the Insurance Industry, I know how frustrating it can be to file and collect on a claim. However, from the moment we filed the Preliminary Authorization papers, the people at PetPlan were both sympathetic and attentive to Glory’s needs. We were kept abreast of the progress of the claim through clearly labeled information on their online website.
Within two weeks the claim was not only processed and completed, but a reimbursement check was delivered to our home.
At a time when our tensions were running high due to the operation that Glory faced, PetPlan made the claims process a hassle free experience. For that, my wife and I were quite grateful. Grateful also when our Veterinarian gave us the good news that Glory came through the operation wonderfully and was promptly given a clean Bill of Health.
Our thanks to God and PetPlan for helping our little bundle of energy when it was most needed.
If you are on the market for Pet Insurance, do yourself a favor and FETCH PetPlan!