Horrible service

10
Out of 10

My first time trying pet insurance and our experience is horrible they never return your calls, very hard to get a hold of them, submitted our first claim 3 months ago and still nothing, they ask for files and I sent them already they want more and my vet told me they have to request them I already let them know they said they would send the request and it been a month and my vet says they have not received anything from PET PLAN , HOW CAN YOU TRUST THIS COMPANY TO INSURE YOUR PET OR IF ANYTHING ELSE ARISES, IF EVERY SINGLE CLAIM WILL BE THIS WAY 😡😡😡😩 DEFINITELY WE DO NOT RECOMMEND THEM BAD EXPERIENCE

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Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8

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