Too many ways not to pay the policyholder

Out of 10

Pets Best has an attractively uncomplicated procedure, but manages to find innumerable excuses for paying pay as little as possible on every claim. After almost a year with PB, i have paid in $900 for two dogs, and received only $340 total on 10 claims, most for more than $500.I've cancelled my policy.

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Claim Amount
Over $1000


Age of Pet
1 - 8

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Posted: 04/19/2012

Hi Carol, we strive to be clear in what our plans cover, and all the details are available on our website at, where you’ll also find a link to our What’s Not Covered page.
Our current plans have per-incident deductibles, which mean the deductible must be met once for each incident before reimbursement can begin.

We’re sorry to see you go, and we hope your pet is doing well.