Prompt & Caring Service

10
Out of 10

I recently had to take my cat to the emergency clinic due to his consumption of a string, which I knew presented a risk to his intestines. The veterinarian attempted to induce vomiting but when that failed to work, I was offered the option of a endoscopy - a non-invasive way of removing the string. While the veterinarian indicated that it was possible the string would pass without incident, I didn't want to take any risk and opted for the procedure. It required my cat to be anesthetized and administered the requisite medication and bloodwork, amounting to a cost of over $1,000. Fortunately, the procedure was a success and the veterinarian was convinced after seeing the length of the string that it had been a good decision.
I processed my claim two days following the procedure. The form - pre-printed with all of the my cat's and the insurance information - was extremely simple to complete. All I had to do was scan it and the clinic receipt and medical record to pdf files and submit them via email. Before the day was through, I had confirmation that the information had been received and the claim was being processed. A short time after that, I received a follow-up email stating that my check would be mailed. The message included a description of the coverage, which was exactly in line with my own calculations. I received the check within a week. A few days later, Healthy Paws sent another message asking after my cat's health and seeking confirmation that everythin

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Injury/illness
ingestion of foreign object
Claim Amount
Over $1000
Breed

Domestic Shorthair

Age of Pet
1 - 8

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