Buyer Beware!

Out of 10

This company appeared to be friendly and helpful at first. When they had to pay for more than regular healthcare, they changed their tone. They dropped my dog w/o much warning and when I asked them to review her case, they took 6 months to finalize it! I spoke to numerous people at VPI Ins. and they all seemed to think she shouldn't have been dropped, and expressed surprise every time I told the story. I never understood why it had to take 6 months to review either. I spoke to "Kitty" several times, and she always promised to call back, but didn't. All in all it was very disappointing and aggravating. I wasted a lot of time calling and leaving messages or waiting on hold, only to leave a message. I would never reccomend this company. NEVER EVER.

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swallowed a sock
Claim Amount
$100 - $500

Mixed Breed

Age of Pet
1 - 8

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