First time that my pet got sick it cost me over 900 dollars, ouch! He is a rescue cat I had for about 6 months. Well I turned my claim the following Monday got a email saying they received it and would have it processed within a day. Next day late morning Trupanion sent me another email with an approval for services and that my coverage would reimburse me 90%. WOW! Quick and fast service which is good after spending that kind of money even though my cat is well worth everything.