ASPCA Pet Insurance

2
Out of 10

I have had ASPCA Insurance for over a year now after transferring over from VPI. To date I have encountered multiple issues: Customer Service Phone Line - busy for over 10-15 minutes, requests leave a message, they do not call you back; losing claims - fax confirmation of their receipt of claim, while they don't seem to know where the claim is; no notification of claim status after 2 months; repeated emails and phone calls not answered appropriately by provider. I am sorry that I switched to their insurance.

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Injury/illness

Cancer

Gastritis/vomiting

multiple policies
Claim Amount
$500 - $1000
Breed

Mixed Breed

Age of Pet
Over 8 years

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