My Weim Angus has had VPI since he was brought home and while the preventative care rider has been used and coverage is pretty good under that, the policy really paid for itself after he had recent issues with elevated liver functions over a period of about 4 months. We were at the vet every 3-4 weeks for labwork and other testing. I was at a loss for what to even put on the claim form so I submitted all his records, pathology reports, etc along with the claim form and asked for help on deciphering what was covered. Not only did I get $900 of the $1100 in bills back, they combed his records and covered things I wouldn't have even thought of including. The reimbursement check arrived within 2 weeks of my mailing his information in. I couldn't be more pleased and, more importantly, Angus' health has turned around! Thank you, VPI!!