Purchased petplan after looking at a lot of companies out there and soooo glad I did!! We have a 2.5yr old rescue Chi and he broke his leg had to take him for emergency room and for surgery. I got all the paperwork into them and within 4 days I had a PDF response with full coverage based on my plan. My friends were skeptical about the plan but now that I showed them my check they are going to sign up!! Thanks PETPLAN!!