Great customer service

9
Out of 10

We have the pleasure of a 12 yro female Labrador who unfortunately now has Diabetes :-(Accessing the Trupanion forms are easy via the net.
Email-customer service is excellent, thank you Heather Pike!!!
It is nice to actually receive $s for claims submitted instead of lip service and never seeing the actual funds.
It is good to read in the emails that Trupanion cares about our sick companion(s) - thank you!
Replies to forms or questions is quick. Keep up the great work!

Did you find this review helpful?
Injury/illness
Diabetes / insulin making problem
Claim Amount
$100 - $500
Breed

Labrador Retriever

Age of Pet
Over 8 years

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