Pets Best Insurance was available through my place of employment at a discounted rate. I signed my 5 year old coohhound lab mix dog up, but I almost didn't since she was always perfectly healthy. Four months later, she developed a limp, and was diagnosed with osteosarcoma. Pets Best was wonderful to work with and promptly paid all the claims by direct deposit into my checking account (minus my deductible and 20%)usually within 1 week of receiving the claim. They have paid promptly through the initial vet visit, the biopsy, the surgeon, the specialist, the amputation, and now through chemotherapy treatments. This is a very stressful time, and I am so happy that Pets Best has been there to make things a little less stressful. I am able to afford the best car for my dog because of them. Any pets in my future will sure to be covered by their plan.