I cannot say enough about how wonderful Healthy Paws has been. Until June 2011 when we switched to Healthy Paws, Pudding, our 8 year old standard poodle, was insured with another company. Every time we filed a claim, there was always a reason that it was not covered. In November 2011, Pudding ruptured a disk in his neck causing neurologic impairment in his hind legs. Thousands of dollars for tests and MRIs, Healthy Paws paid immediately, no questions asked. When I called to say Pudding needed surgery, another $5500, what sort of pre-authorization did I need; the only concern was for Puddings well being and recovery. Again, my reimbursement was received within a few days. I actually received inquiries from the kind people at Healthy Paws as to how Pudding was doing and what else could they do to help. Yesterday I submitted the invoice ($600) for a quad-cart , Pudding’s wheelchair, as he won’t be able to walk for several months. I have just received an email advising me that we will receive a check shortly. It has been a long, difficult several months, but Healthy Paws has made it so much more manageable. I don’t know how we would have been able to handle it all without their assistance. I wish my health coverage was as good or as caring! From the bottom of our hearts, thank you Healthy Paws.