Although I have been an Embrace customer for several years for 3 of my dogs, the very reason that I chose to obtain insurance arose this past fall when one of my dogs was diagnosed with a possible heart murmur. The trip to the vet and the speciality animal hospital for additional tests were significantly more than the usual claims that we submit. Thankfully my little one is just fine and my claims were handled quickly and efficiently. The feedback that Embrace maintains with their customers through the claims paying process is fabulous. Kudos to Embrace for a job well done.