My dog, Bonnie was vomiting blood and,after a few tests, it was determined she had a severe case of Giardia. The total bill was just over $700.00. Four days later, Bonnie cut her foot badly, another $700.00! Healthy Paws processed both claims very quickly and I have already been reimbursed for the first incident. The second check is already in the mail! In the meantime, Healthy Paws has contacted me to see how Bonnie has been doing! This kind of customer service is unheard of these days and I'm so pleased that I chose Healthy Paws over all the others. My cat, Mojo, had to have surgery last March to remove bladder stones and the total bill was over $2,400.00. I submitted my claim by snail mail and was reimbursed in a little over a week! I could not be more pleased with the wonderful service I have received from Healthy Paws and have encouraged all of my friends with pets to consider signing up or changing their insurance to Healthy Paws!