We purchased Trupanion when Dakota was just a puppy. 12+ years of Dakota's life so far, Trupanion has been with us all the way. Never thinking anything will happen to her, we went ahead with her policy. As time went by accidents happened, medication required and ongoing conditions continue. Trupanion is the only Insurance Company that doesn't have fine print, you know exactly what is covered. They receive the claim from our Vet, notify us that they received it and let you know when it's complete. Usually within a day. Right away, they deposit the funds. They couldn't be a better Co. to work with. Never any hassles!! Thank you Trupanion for all your support with Dakota's Hip Replacement, Torn ACL and ongoing coverage for allergies etc.