We have had our pets covered by Embrace for several years now. We have had a couple of smaller claims a few years ago, and we were very pleased with the coverage and the quick turn-around on the claims payment. However, the real test for us was recently when our Westie needed surgery to repair a torn ACL and dislocated kneecap. We sent our itemized bills for the pre-surgery blood work, the pain meds, and x-rays, and then another bill for the surgery itself.....within two weeks we had our claims paid as outlined in the policy, no questions asked. Thank you, Embrace, for the customer-friendly service and responsiveness!
West Highland White Terrier