We have a 3 year old goldendoodle insured by Pet Plan. We first covered him this past April and only recently had to use it. In November, he had a case of gastroenteritis, and he had to stay overnight at the vet's for 2 nights, receive IV medications, etc. Pet Plan promptly reimbursed us for all but our deductible and our 10% co-payment. This past weekend, we took him again to have a bump checked on his back. It turned out to be a fluid filled cyst that the doctor drained and checked to ensure it wasn't cancerous. Four working days later, our claim has been settled and a check is on its way. Kudos for prompt service and not dragging out the claim process!