I have worked at animal hospitals since 1999. I have seen pet insurance change and grow. I have not come across a more progressive company than Trupanion. They are easy to work with and to get a hold of. The rep is great!!They are the only company that provide "claims express" and will pay the animal hospital directly. I signed up for the 30 day free trial on my own golden retriever puppy. 2 weeks into the trial she got incredibly ill. It took a lot of phone calls to specialists and many tests to figure out what was wrong. Decisions were made easy knowing that all the tests were covered. Had it not been for working at an animal hospital, and having the insurance my puppy would have had to been put to sleep. I love being able to give our clients the same finacial freedom and recommend "trupanion" to many of them. I sleep easy at night knowing that I will not have to make decisions based on money. It is our pateints best interest and is healthy for our practice to have as many pets as we can on pet insurance. We are able to practice our best medicine and pets get what they need. My puppy is living proof.