I am so thankful for Healthy Paws. My dog needed major leg surgery and Healthy Paws was there for me every step of the way. They confirmed beforehand what would be covered, (which was nearly everything as I have 90% coverage). They responded quickly to my requests and questions, and I truly felt like they cared about being helpful and providing great service. They reimbursed me for the surgery in a few short days, and they sent a follow up email to check on how my dog was recovering. The experience has been nothing but positive and I have told every pet owner I know that Healthy Paws is by far the best pet insurance company around. Thank you Healthy Paws!