Read the fine print!

Out of 10

Upon having my claim flatly denied for a dislocated kneecap on my 3 year old cat, I read the policy and see that patella subluxation is considered congenital and not covered, even though ours was due to an injury. My fault for not reading through everything before signing up!

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Claim Amount
$500 - $1000

Mixed Breed

Age of Pet
1 - 8

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Posted: 01/09/2012
By: Chryssa @ Pets…

Hi Charles, we hope your cat is feeling better. We strive to be transparent, so we list What’s Not Covered on our website and in policy documents available through your Customer Account. You can also contact Customer Care at 877-738-7237 with any questions about your plan’s coverage.