BUNCH OF CROOKS

1
Out of 10

Stay away from this insurance company!
My dog was itching and scratching quite a bit, and I took him immediately to the vet to see what was wrong. The vet assumed it was either anxiety or allergies, but with his persistent scratching over time, she said it was allergies. Here I am about a year later, trying every treatment possible, I scheduled to have an allergy test for my dog. I spoke with Trupanion, and they said they are pretty sure my dog's test will be covered. 3 days later, no response from Trupanion, they said they've contacted me several times. Lies! They lied to me, and they won't cover the test.

Secondly, while my dog continues to scratch, he also scratches his eyes. So I took him to the vet again to have them look at this eye and noticed it was a little cloudy and suggested I took him to the specialist. The specialist diagnosed him with cataracts. CLAIM DENIED AGAIN.

Being fed up with paying monthly premiums and no payout, I called to cancel my policy. The lady on phone rambles on about how my dog is bad luck and he will continue to have problems. She told me I needed Trupanion (WHO NEVER PAYS ANYTHING OUT AND DENIES EVERY SINGLE CLAIM!)

STAY AWAY FROM THIS INSURANCE, THEY'RE CROOKS! OUT TO GET YOUR MONEY!!!

Did you find this review helpful?
Injury/illness

Eye problem

Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
1 - 8

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