Excellent Service

10
Out of 10

Our 4 1/2 month old puppy was in the back yard and sustained a laceration to his paw. We took him to the vet on Sunday, on Monday they stitched him up, and on Saturday we received a reimbursement check from Healthy Paws.
Not knowing if we had cleared the 15 day waiting period we called to speak with a representative. The representative was very helpful and informed us that we were covered and to have our veterinarian submit the claim form.

The final touch was when we received an e-mail from the Claims Manager to inquire how our puppy was doing. The level of service we received from Healthy Paws exceeded our expectations.

Did you find this review helpful?
Injury/illness
Lacerated Paw
Claim Amount
$500 - $1000
Breed

Golden Retriever

Age of Pet
Under a year

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Posted: 10/01/2012
By: Carly

Barbara,
We were so happy to hear how quickly Max's paw healed. Glad you appreciate the level of service our customer care team provides. I love being part of the Healthy Paws Team!

Regards,

Carly
Customer Care
Healthy Paws Pet Insurance and Foundation