Wow - I couldn't be more impressed with PetPlan Pet Insurance... I have previously been with other Pet Insurance companies - so when I finally had to submit a claim for my 3 year old Golden Lab Mixx - "Jaxx" I was not very hopeful - especially after my Vet warned me... "This is something that typically pet insurance companies will say it is not 'required." Jaxx had been suffering from super itchy skin - and she said it was easiest to do a allergy test, after getting the results she had determined that it was best if he was to be put on immunotherapy. Long story short - it wasn't cheap! $600+ in bills and well he will have continuing bills for the treatments. Boy was I a HAPPY pet parent when PetPlan not only approved the $90 initial visit, then the $200+ initial allergy testing, but approved the $300+ immunotherapy!!! Then after communicating with one of their customer service representatives she was so interested she asked me to forward pictures of my boy... That's what I call a company who cares about it's people and it's people's pets!