Still waiting for a response

10
Out of 10

Not impressed, due to confusion in policy we decided to cancel until we are able to get our newly acquired pet and so we called within 1/2 to inform them, we received an email stating we would receive our refund in 5-7 days that was over 15 days ago and now the company hasn't had the decency or respect to respond to our numerous emails and phone calls

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Injury/illness
Claim Amount
Breed

Mixed Breed Toy (up to 10 Lbs)

Age of Pet
1 - 8

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