Petplan has been there for us when Will needed them most. In one year he was diagnosed with gallbladder disease (for which he is on medications for the remainder of his life, covered by Pet Plan and bi-monthly ultrasounds and checkups) and underwent spinal surgery. Pet Plan paid out nearly $8,000 for his treatments, surgery and medications. He is healthy and happy and our bank account is not empty, thanks to Pet Plan. Always receive payment in less than 10 days. Staff are helpful when I have questions, they go above and beyond.