I have been extremely happy with my Embrace plan from the start. I have a 2 year old american shorthair cat and chose the 90% reimbursement plan. He has needed medical care twice (once for hurting his leg and once for ingesting part of a lily plant) and both times Embrace was there for us. He needed to stay in the hospital for three days when he ate the lily and the bill came to over $1500. They paid out $1200, which is exactly as it should be, given that we had a $200 deductible. All we had to do was print his form off of the website, have the doctors fill it out, and send it in. I'd absolutely recommend Embrace to anyone with a pet.