Hello, I wanted to write about my experince with Trupanion for my GSD Charlie. Charlie had a bad laceration on his paw in November that called for an emergency care. As soon as i filed the claims, trupanion kept me in touch and well informed about the procedure. Trupanion did 100% what they promissed! They did cover 90% of the expenses! Not only that, but they answered all my questions patiently, they chatted on-line - which is a real time saver, all - I mean all - employees i was in touch with had nothing but kind words to say about my pet while explaining what was going on with the claim. I can't thank these guys enough! I really can't! Troupanion sent the check immediately following their e-mail with a clear explainiation of what was covered! A huge help!
I have nothing but the best words for these guys!