I’ve had Pet Plan for almost 3 years now, and had no use for it for 2 and a half of those. But when my dog suddenly needed very expensive surgery for a ligament tear, Pet Plan came through in a huge way. They pre-approved the operation, patiently answered all of my questions (of which were many) and paid the claim in a timely manner. There were no surprises; they covered everything they said they would. Ever since the operation I’ve been singing the praises of pet insurances to all of my friends, and Pet Plan in particular. I could not recommend them more highly.