My name is Linda and I recently enrolled my 4 feline babies in the Petplan insurance program. I spoke with Suzanne several times to go over the details of the plan for each pet. She was one of the most professional, helpful, knowledgeable and courteous customer service respresentatives that I have EVER come across. I am a business woman in the customer relationship field and I must say that I only wish I had someone like Suzanne on my staff. She represents Petplan with the utmost professionalism, and as a result, I am even more confident in the choice I made to go with Petplan. I thank Petplan and I thank Suzanne for the comfort I now have in the care of my pets.