1
out of 5
POSTED: | BY: Harmony Johnston
If I could give no stars I would!! Do not choose this company
If I could give no stars I would! Terrible company, raised my rates to more than double what I originally agreed to, will not cover anything. And my dogs are 2 & 4 years old. Takes months for their claims department to get to anything, huge deductibles, and once your pet has preexisting condition you are stuck with trupanion and they wont cover a dime of anything. Customer service is awful, claims process is awful, rates are going up and up and up and they know they can do it because if your pet has a condition, the next company wont cover it. The stress and heartache and anxiety I have had to go through not only dealing with my dogs surgery but my own stress is NOT WORTH IT. This company is detrimental to my health and my dogs health. I think its time i jump ship because they arent covering anything anyway so whats the point. Years of paying them and they dont care about you or your pets. Better off going to a company that with at least cover meds and exam fees…. DO NOT GO WITH THIS COMPANY- YOU WILL REGRET IT!
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